Privacy Policy

Last Updated: August 13, 2026

P & D Pumps & Gears Industries ("P & D Pumps", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose and protect information when you visit or interact with our website https://panddpumps.in/ and when you contact us regarding our products and services.

1. Information We Collect

We may collect information that you voluntarily provide when you contact us, submit an enquiry, request product information, request a quotation, or otherwise interact with our website.

Personal Information

Depending on how you use our website, we may collect:

• Full name
• Email address
• Phone number
• Company or organisation name
• Business or project requirements
• Product or pump requirements
• Enquiry and quotation details
• Any other information voluntarily provided by you

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of website visits
• Referring website or page

2. How We Use Your Information

We may use the information collected for legitimate business and operational purposes, including:

• Responding to your enquiries and requests
• Providing information about our products and services
• Understanding your pump and project requirements
• Preparing quotations and commercial proposals
• Providing technical or product-related information
• Communicating with you regarding your enquiry
• Processing and managing business enquiries
• Improving our website and user experience
• Maintaining website security
• Preventing fraud, abuse or unauthorised activity
• Complying with applicable laws and legal obligations

3. Enquiry and Contact Forms

If you submit information through a contact or enquiry form on our website, the information may be used by P & D Pumps & Gears Industries to contact you regarding your enquiry, product requirements, quotation or business requirements.

We request that you do not submit sensitive personal information through our website unless it is specifically required and requested by us.

4. Product and Technical Information

Information provided by you regarding your application, machinery, fluid requirements, pump specifications, flow, pressure, temperature or other technical requirements may be used to understand your enquiry and recommend or discuss appropriate products or solutions.

Such information may also be retained as part of normal business records where reasonably necessary.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour and enhance the overall user experience.

Cookies are small text files stored on your device by a website. You may configure your browser to block or delete cookies. However, disabling certain cookies may affect some website functionality.

6. Analytics and Third-Party Services

We may use third-party services such as website hosting, analytics, security, communication, forms or other technology providers to operate and improve our website and services.

These third-party service providers may process information in accordance with their own privacy policies and applicable laws.

7. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information in limited circumstances, including:

• With service providers who assist us in operating our website or business.
• With relevant employees, representatives or business partners when reasonably necessary to respond to your enquiry or provide requested services.
• When required to comply with applicable law, regulation, court order or legal process.
• When necessary to protect our rights, property, safety or the safety of others.
• In connection with a business transfer, merger, acquisition or restructuring, where legally permitted.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, maintaining business records, providing services, resolving disputes and complying with applicable legal obligations.

When information is no longer required, we may securely delete, anonymise or otherwise dispose of it, subject to applicable law.

10. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information held about you.
• Request correction of inaccurate information.
• Request deletion of information where legally applicable.
• Withdraw consent where processing is based on consent.
• Object to or restrict certain types of processing.

To exercise any applicable privacy rights, please contact us using the contact details provided below.

11. Children's Privacy

Our website is intended primarily for business and industrial purposes and is not directed toward children. We do not knowingly collect personal information from children.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

12. External Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of external websites.

We recommend reviewing the privacy policies of any third-party websites that you visit.

13. International Visitors

Our website and business may be accessed by visitors from countries outside India. If you access our website from another country, your information may be processed in India or in other locations where our service providers operate.

By submitting your information to us, you acknowledge that such processing may occur subject to applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, legal requirements or privacy practices.

Any updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

15. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your personal information, please contact P & D Pumps & Gears Industries.